License
Your license is valid for a specific period, depending on the type of license you have chosen.
- Annual License: Your annual license is valid for one year from the date of purchase. There is no automatic renewal. If you wish to renew your license after the year has elapsed, you will need to manually make a new purchase at the prevailing price (excluding any discounts).
- Lifetime License: Your lifetime license is valid indefinitely from the date of purchase. There is no automatic renewal, and you don’t need to worry about annual renewals.
We do not offer ongoing subscriptions that automatically renew on a yearly basis. You have full control over renewing your license when it is convenient for you. If you have any questions about your license or renewals, please feel free to contact us through our customer support system.
Refunds
A full refund may be issued up to 30 days after the time of purchase. Refunds will not be given should you simply decide not to use the plugin or theme. You must allow us to do our best to help you get it working on your site. If we are unable to get the plugin or theme to work for you then we will happily issue a refund.
We cannot grant refunds on renewal payments. We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
Limitation of Liability
In no event will Flatsome Plugins, or its suppliers or licensors be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials offered on this site. Even if Flatsome Plugins or an authorized representative has been advised of the possibility of such damages. If your use of downloads from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.
Support services
A valid license grants you access to priority support over email, which covers help with setting up your product and directions on how to use the products. Our support service does not cover help with plugin customization beyond the advertised features.
Update services
Flatsome Plugins will from time to time release updates to the software that improve functionality or address bugs or limitations. Further, at your request we will strive to create updates that address issues identified by you, if reasonable and within the scope of the software. Such updates will be owned by Flatsome Plugins and made available under the GPL license as with all Flatsome Plugins software and updates thereto.
Privacy Policy
Please view our privacy policy here.
Changes
Flatsome Plugins reserves the right, at its sole discretion, to modify or replace any part of this agreement. It is your responsibility to check this agreement periodically for changes. Your continued use of or access to the website following the posting of any changes to this agreement constitutes acceptance of those changes.
All our plugins are licensed under the GNU General Public License version 2.0 or later. You can find the entire text of the license here.